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Privacy Policy for Pro Energy

At Pro Energy, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how it is used, and your rights regarding the data we gather when you visit our website, www.proenergy.com, and interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide a better service to you. This includes:

a. Personal Information:
When you visit our website, subscribe to our newsletter, or contact us through forms, we may collect personal details such as your name, email address, phone number, and location. This data is voluntarily provided by you.

b. Non-Personal Information:
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This data helps us improve our website and services.

c. Cookies:
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To process your requests, respond to inquiries, and offer personalized content.
  • To Improve Our Website: To analyze website traffic, identify trends, and improve user experience.
  • To Communicate: To send newsletters, updates, and marketing materials (if you have opted in).
  • To Prevent Fraud: To monitor for suspicious activity and ensure the security of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, such as hosting, analytics, and email services. These third parties are required to protect your data and use it only for the services they provide.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. While we implement strict security measures, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Data Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us immediately, and we will take steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:

Pro Energy
Email: info@proenergy.pk
Phone: 0321-4036301
Address: 41 Babar Block, New Garden Town, Lahore

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

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